Privacy Policy
Privacy Policy
Last Updated: 12 July 2023
Our contact details
Name: Local Sparky Ltd
Phone Number: 07726 778 999
E-mail: hello@localsparky.co
The type of personal information we collect
We currently collect and process the following information:
· Your contact details. This is usually your name plus one or both of your phone number and your email address. This is so we can contact you in the way that suits you.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· So that we can contact you to help with your enquiry
We use the information that you have given us in order to contact you only. We have no other reason for the information until we have to invoice or certify.
We DO NOT share this information with anyone.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@localsparky.co or calling 07726 778 999.
(b) We have a contractual obligation that you are initiating.
(c) We have a legal obligation to provide your details on certification that you request.
How we store your personal information
Your information is securely stored.
We keep your name and contact details for a maximum of 6 years if we have invoiced you. Otherwise, the data is kept as a contact only the phone. We will then dispose your information by deleting inactive people from the contact list.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@localsparky.co or call us on 07726 778 999 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@localsparky.o or call 07726 778 999.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
